1. How much it costs to print
2. If they need a disk to save, download or send attachments
3. How much time the card is good for
4. If the library sells disks or not
5. The printing procedure
6. How the computers are numbered
7. What features are disabled on the computer
8. If one-on-one computer help is available
9. What accessories can and can't be used with the computer
10. How the notification system works to assign computer time
11. If the library can make change or not
Some of these are rare problems, others I'm sure librarians encounter every day. Number two was the only one on my mind when I decided to make this list, but the otther nine came quickly. I mean ten.
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